Help and support
Find the next step for your account, course access, or practice session.
Payment and access
If payment is still processing, keep the confirmation page open. Don't pay again while confirmation is pending. Check that you're signed in with the same email used for the purchase.
Open my practiceClass codes and invitations
Ask your teacher for a new code if yours expired, was revoked, or reached its use limit. A free access code and a paid purchase link are different ways to join.
Enter a codeSaving and submitting
Check the save status before leaving a timed attempt. If a save or submission fails, keep the page open, restore your connection, and retry. The exam clock continues when you leave.
Account and role changes
Your sign-in provider manages your email. For a teacher/student role correction, email change, purchase issue, or data request, contact support. Never send your password or card number.